Terms & Conditions

Last Updated: 27-11-2025

Welcome to Coldays. These Terms and Conditions (“Terms”) govern your use of our website, www.coldays.com, and all interactions with Coldays Retail Private Limited (“Coldays”, “we”, “us”, or “our”).

By accessing or using the website, placing an order, or engaging with our services, you agree to be bound by these Terms. Please read them carefully.

1. Use of the Website

You agree to use this website only for lawful and legitimate purposes. You must not:

• Violate any applicable laws
• Attempt to interfere with or compromise website security
• Misuse content or intellectual property belonging to Coldays
• Disrupt website functionality in any manner

We may suspend or restrict access to users who violate these Terms.

2. Product Availability & Pricing

All products, prices, and information displayed on our website are subject to change without prior notice.

While we make every effort to ensure accuracy, occasional errors may occur. If any discrepancy is identified after an order is placed, we reserve the right to:

• Correct the information
• Cancel the order
• Contact you for updated instructions

Our decision in such cases shall be final.

3. Orders & Payments

By placing an order on Coldays:

• You confirm that all details provided are accurate and complete.
• Coldays reserves the right to accept, reject, or cancel any order at its discretion.
• All transactions must be completed using the secure payment options available at checkout.

We do not store payment information such as card or bank details.

4. Shipping & Delivery

We ship across India through trusted logistics partners.

Delivery timelines shared on the website are estimates and may vary depending on your location, courier availability, holiday schedules, or unforeseen delays such as weather conditions.

For detailed information, please refer to our Shipping & Delivery Policy.

5. Returns, Exchanges & Cancellations

We do not accept cancellations once an order has been placed.

Returns are accepted only for items damaged during transit and subject to approval after verification.

Exchanges are available under the conditions listed in our Cancellation, Return & Exchange Policy.

We strongly encourage customers to review product sizing, material, and details before placing an order.

6. Intellectual Property

All content on this website—including product designs, photographs, graphics, text, layouts, and trademarks—is the exclusive property of Coldays Retail Private Limited.

You may not copy, reproduce, modify, distribute, or use any content for commercial or public purposes without our prior written permission.

7. Third-Party Services & External Links

Our website may include links to third-party services such as courier tracking pages, payment gateways, analytics tools, or social media platforms. We are not responsible for:

• The content on these external sites
• Their privacy practices
• Any loss or damages arising from their use

You interact with third-party platforms at your own discretion.

8. Limitation of Liability

To the fullest extent permitted by law:

• Coldays is not liable for indirect, incidental, consequential, or special damages arising from your use of our website or products.
• Our total liability for any claim related to a purchase shall not exceed the actual amount paid for that product.

You agree that Coldays shall not be held responsible for delays, disruptions, or circumstances beyond our control.

9. Governing Law & Jurisdiction

These Terms and any disputes arising from your use of this website or our services shall be governed by and construed by the laws of India.

10. Data Protection & Privacy

Your use of this website is also governed by our Privacy Policy , which explains how your personal information is collected, used, and protected. By using our website, you agree to the practices described in the Privacy Policy.

11. Changes to Terms

Coldays reserves the right to update, revise, or modify these Terms at any time without prior notice.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

12. Contact Information